Sending a shipment

All you need to know about preparing and sending a shipment with DHL Express.

As easy as 1, 2, 3!

Sending a shipment with DHL Express is easy. All you need to do is follow these simple steps:

1. Prepare your shipment

All shipments need to be accompanied by a Waybill and any supporting documentation required for Customs purposes. We have a range of shipping tools available to streamline this process. You will also need to package your shipment properly to ensure it travels safely through our network

2. Book a collection

Once your shipment is ready to go, the next step is to arrange a collection. Most customers do this via their DHL Express shipping tool but you can also book a collection by calling our local Customer Services team on 1890 725 725 (+353 1 870 0790 if you’re calling from outside of the Republic of Ireland). Our courier will come to your address to collect your shipment and the journey to its final destination will begin.

3. Track your shipment

You can follow the progress of your shipment at all times using one of the various tracking tools available.

I’m thinking of opening an account and need more details

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The journey of a shipment

After your shipment has been collected by our courier, it will enter the DHL Express network. The strength and global reach of our network ensures that we can deliver your shipments safely and securely in the fastest possible transit times. The example below shows how a typical shipment is transported from origin to destination. In this case, the origin is Dublin in Ireland and the destination is Geneva in Switzerland.

Journey of a shipment