Developing a good working relationship with your customers and suppliers is essential – it minimises the risks involved in getting your goods delivered and getting paid. Simple good manners and polite behaviour work all around the world so they are a good place to start – conducting business overseas should be no different to dealing with Irish customers in this respect. But, of course, there is more to learn. If you can demonstrate an understanding and awareness of your chosen country’s culture, be it social or business, your customers and suppliers will hold you in much higher regard and be more open to any deals you offer.
Do your research and become as familiar as possible with the country in which you are going to trade. Good communication and negotiation will lead to agreement on crucial issues such as trade terms and your choice of currency for payment. Ultimately, it can be the key to obtaining delivery and payment terms that are most advantageous to you and help you become successful in international trade.