Customers value choice when it comes to their delivery options and giving them as much visibility and traceability with proactive tracking notifications will encourage trust in your brand and drive customer loyalty. Get this right and it could be incredibly lucrative to your business.
What is On Demand Delivery?
ODD is a service designed to reduce failed delivery attempts and improve the receiver experience and in doing so also reduces the associated carbon emissions. Text and email notifications will keep you customers informed of their estimated delivery times.
As the specialists in international shipping, businesses of all shapes and sizes trust DHL to deliver their products to the world.Find out more
Discover some of our customer success stories to get inspired to make strides in your international journey too.Find out more
We are working to reduce local air pollutants and many customers will have experienced their end of mile deliveries arriving by bike or electric vehicle.Find out more